Disclaimer

Product Availability:
We make every effort to ensure stock availability as indicated. However, should the product become unavailable, we will offer a comparable alternative that meets the same quality and specifications. If an alternative is not available, we will notify you promptly and provide a suitable resolution.

Delivery and Shipping:
All deliveries will be made in accordance with our stated timeframes. However, delays may occur due to unforeseen circumstances. We strive to deliver your order within 7 to 21 working days, but delivery times are estimates only. If additional charges are necessary for shipping, you will be informed upfront before proceeding with your order.

Shipping Charges:
We no longer offer free shipping on any orders due to the operational costs associated with shipping within New Zealand. Previously, we offered free shipping, but we have found that the costs of shipping through local companies are unavoidable. As a result, shipping fees may apply to all orders.

Please note, if there is any issue with our website or technical errors that could incorrectly display a free shipping offer, we are not liable for those discrepancies. We are committed to transparency, and any changes to shipping costs will be clearly communicated during the checkout process, in accordance with our Terms and Conditions.

Price Representation:
Prices listed on our website are final and include all applicable taxes. Any additional fees will be disclosed during checkout. We do not engage in misleading price representations.

Product Description and Images:
The product images and descriptions on our website are for illustrative purposes only. While we aim to match products as closely as possible to the images shown, variations may occur, including but not limited to design, color, and brand. Any material differences will be communicated prior to order fulfillment.

The product you receive may be from a different brand, but it will meet or exceed the quality standards of the advertised item. We reserve the right to provide a similar product of equal or greater value if the original item is unavailable.

• The product you receive may be from a different brand but will meet the same high-quality standards.
• In some cases, an alternative brand of equivalent quality will be provided as a replacement.
• We may supply a comparable product from a reputable brand that offers similar quality and performance.
• If the advertised product is unavailable, we may offer an equally high-quality substitute from a different brand.
• The actual product may differ in brand but will maintain the same level of quality and features as the one shown.
• While the product image serves as an example, rest assured that any substitutions will be of equal or greater value.
• In the event of a brand change, the product will still meet the expected quality and functionality.
• We reserve the right to supply a similar product from a trusted alternative brand, ensuring the same specifications.
• You may receive a product from a different manufacturer, but it will offer equivalent or superior quality.
• Product substitutions will always come from reliable brands and will meet the same performance and quality standards.
• The brand of the product may vary, but the item will be functionally and qualitatively comparable.
• Any changes to the brand will be communicated, with the understanding that quality will not be compromised.
• We may provide a product from another trusted brand, maintaining the same level of quality and value.
• Although the brand may vary, you will receive a product that aligns with the advertised specifications and performance.
• If a brand change is necessary, the product will still provide the same experience and quality as the one originally advertised.

Customer Support and Queries:
If you have any concerns or require further assistance regarding your order, please contact us at sales@gifttree.co.nz. Our customer service team is here to resolve any issues promptly and will provide you with updates regarding your order.